FAQs
Here are our most frequently asked questions to help you quickly get the answers you need!
- Which scooter should I buy?
We have our very own Find Your Scooter quiz to determine which scooter is best for you or your little one in just 5 questions. All it takes is 30 seconds to complete. Check it out here: https://www.globber.com/ca/en/find-your-scooter - How do I shop for spare parts?
For warranty claims, you can sign in and request your spare part at the link below:
https://www.globber.com/ca/en/spare-parts - What are the differences between certain of your products?
We've integrated a simple to use product comparison on each product webpage.
Alternatively, for more technical comparisons, you can access our product comparison section here: https://www.globber.com/ca/en/compare-scooters - Where can I download an instruction manual for my Globber scooter?
For kids scooters, you can download all our instruction manuals (GO•UP, PRIMO, ELITE) at the below link.
3-wheel scooters for kidsFor teens scooters, you can download all our instruction manuals (FLOW, ONE NL) at the below link.
2-wheel scooters for teensFor adults scooters, you can download all our instruction manuals (ONE NL, ONE K) at the below link.
2-wheel scooters for adultsFor our electric scooters for adults, you can download our instruction manual (ONE K E-MOTION) at the below link.
E-scooter for adults - How can I become a distributor for Globber?
For all potential partnerships, please email us at [email protected] - How can we collaborate together?
For all blogger collaborations, please email us at [email protected] - How do I delete my member account and personal data from Globber website?
Please send your request to [email protected]. We will review your request and reply to all legitimate requests within one month.
Before submitting your request, please make sure you have downloaded all your invoices if necessary.