Privacy Policy
Globber respects your privacy and is committed to protecting your personal data. The following privacy notice will inform you about how Globber collects and processes your personal data you’ve consensually provided to us and your privacy rights.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you which include the following personal data;
Identity Data includes first name, surname, last name, username or similar identifier, marital status, title, date of birth.
Contact Data includes delivery address, email address, telephone numbers.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username, orders made by you, your interests, preferences, feedback and survey responses.
Marketing and Communications Data includes your preferences in receiving marketing from us.
If you fail to provide personal data
In cases when we need to collect personal data to fulfil a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, sending you spare parts for your scooter). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
How data is collected
There are several ways you can give us your personal data including;
- Subscribing to our newsletter via our pop-up homepage banner and / or footer newsletter input form.
- Creating an account on our website.
- Signing in to submit a spare part request.
- Contacting us directly.
How we will use your personal data
Purpose / Activity |
Type of data |
Lawful basis for processing |
---|---|---|
To register you as a new customer |
(a) Identity |
Performance of a contract with you |
To process and deliver your order (spare part request) |
(a) Identity All Financial data is managed by our local Globber customer services. Payment options vary across regions, so please directly speak to our Local Customer Service Rep on how your payment details are protected. |
Performance of a contract with you |
To manage our relationship with you which will include: |
(a) Identity |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To deliver relevant website content, recommendations and advertisements to you that may be of interest to you, and measure or understand the effectiveness of the advertising we serve to you |
(a) Identity |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
You will only receive marketing communications from us if you have opted in to receiving this marketing.
Where we store your data
Your personal data is collected by PrestaShop 1.7 CMS and processed by MailChimp, our official digital partner, certified to both the EU-US Privacy Shield and Swiss-US. Privacy Shield and General Data Protection Regulation (GDPR), to allow us to correctly use and store your data for the above scenarios.
Your rights
Below is a recap of your individual rights.
Right to be forgotten: You can contact us directly to request deletion to your data stored.
Right to object: You may opt out of receiving any marketing message from us at any time. You can unsubscribe by signing in to your account and clicking “unsubscribe” in personal information. Alternatively, you can directly contact us and we will remove you from our mailing list.
Right to rectification: You can correct, complete or update your contact information at any time by signing in to your account. You are responsible for keeping your information up-to-date and accurate.
Right of restricting processing: of your personal data in certain ways.
Right of access: You can contact us directly ([email protected]) to request access to information we hold about you.
Right to transfer: of your personal data to you or to a third party.
No fee required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month.
Our Cookies policy
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use cookies on this site to enable certain parts of the site to function and to distinguish you from other users of our website. This helps us to improve our visitors' experience.
By continuing to browse our website, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that is stored on your browser or hard drive if you agree. They cannot harm your computer and do not contain any information that identifies you personally. We will never collect any personal information about you, or anyone using your device, such as name, address or financial details, using our website cookies.
You can block cookies at any point by changing your browser settings. Every browser has a different way to turn cookies off so it’s best to check in your browser’s help section.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
We use cookies for the following purposes:
Name |
Tracker Type Name |
Type of Cookie |
Purpose Description |
test_cookie |
HTTP Cookie |
Necessary |
Used to check if the user's browser supports cookies. |
__paypal_storage__ |
HTML Local Storage |
Necessary |
Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal. |
CookieConsent |
HTTP Cookie |
Necessary |
Stores the user's cookie consent state for the current domain |
cookietest |
HTTP Cookie |
Necessary |
This cookie is used to determine if the visitor's browser supports cookies for website functionality. |
PHPSESSID |
HTTP Cookie |
Necessary |
Preserves user session state across page requests. |
PrestaShop-# |
HTTP Cookie |
Necessary |
Used to preserves login state, user’s basket and checkout status across page requests. |
rc::a |
HTML Local Storage |
Necessary |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
rc::b |
HTML Local Storage |
Necessary |
This cookie is used to distinguish between humans and bots. |
rc::c |
HTML Local Storage |
Necessary |
This cookie is used to distinguish between humans and bots. |
rc::d-# |
HTML Local Storage |
Necessary |
This cookie is used to distinguish between humans and bots. |
last_visit_# |
HTML Local Storage |
Necessary |
Used to display the differential of new comments posted since their last visit if the user returns to the page. |
c |
HTTP Cookie |
Necessary |
Used in order to detect spam and improve the website's security. Does not store visitor specific data. |
[SessionID#27] |
HTTP Cookie |
Necessary |
Individual session ID for saving website progress such as cart. |
l7_az |
HTTP Cookie |
Necessary |
This cookie is necessary for the PayPal login-function on the website. |
ts_c |
HTTP Cookie |
Necessary |
Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal. |
SESS# |
HTTP Cookie |
Necessary |
Preserves users states across page requests. |
ts |
Pixel Tracker |
Necessary |
Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal. |
ab |
HTTP Cookie |
Statistics |
This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. |
_dc_gtm_UA-# |
HTTP Cookie |
Statistics |
Used by Google Tag Manager to control the loading of a Google Analytics script tag. |
_ga |
HTTP Cookie |
Statistics |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_gat |
HTTP Cookie |
Statistics |
Used by Google Analytics to throttle request rate |
_gid |
HTTP Cookie |
Statistics |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_rxuuid |
HTTP Cookie |
Marketing |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
C |
HTTP Cookie |
Marketing |
Used to check if the user's browser supports cookies. |
uid |
HTTP Cookie |
Marketing |
Registers a unique user ID that recognises the user's browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user's movements and various ad providers' bids for displaying user ads. |
uuid2 |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
sambapxid |
HTTP Cookie |
Marketing |
Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. |
TDCPM |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
TDID |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
APID |
HTTP Cookie |
Marketing |
Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
ad-id |
HTTP Cookie |
Marketing |
Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website. |
ad-privacy |
HTTP Cookie |
Marketing |
Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website. |
ecm3 |
Pixel Tracker |
Marketing |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
IDSYNC |
HTTP Cookie |
Marketing |
Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. |
c |
HTTP Cookie |
Marketing |
Regulates synchronisation of user identification and exchange of user data between various ad services. |
tuuid |
HTTP Cookie |
Marketing |
Registers whether or not the user has consented to the use of cookies. |
tuuid_lu |
HTTP Cookie |
Marketing |
|
bkdc |
HTTP Cookie |
Marketing |
Registers user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. |
bkpa |
HTTP Cookie |
Marketing |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. |
bku |
HTTP Cookie |
Marketing |
Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. |
CMID |
HTTP Cookie |
Marketing |
Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
CMPRO |
HTTP Cookie |
Marketing |
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. |
CMPS |
HTTP Cookie |
Marketing |
Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
CMST |
HTTP Cookie |
Marketing |
Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
demdex |
HTTP Cookie |
Marketing |
Via a unique ID that is used for semantic content analysis, the user's navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads. |
dpm |
HTTP Cookie |
Marketing |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
IDE |
HTTP Cookie |
Marketing |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
RUL |
HTTP Cookie |
Marketing |
Used by DoubleClick to determine whether website advertisement has been properly displayed - This is done to make their marketing efforts more efficient. |
fr |
HTTP Cookie |
Marketing |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
tr |
Pixel Tracker |
Marketing |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
_fbp |
HTTP Cookie |
Marketing |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
_GRECAPTCHA |
HTTP Cookie |
Marketing |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
pagead/1p-user-list/AW-734147870 |
Pixel Tracker |
Marketing |
Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. |
collect |
Pixel Tracker |
Marketing |
Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. |
pt |
HTTP Cookie |
Marketing |
Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. |
_kuid_ |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
id |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
mdata |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
ov |
HTTP Cookie |
Marketing |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. |
tuuid |
HTTP Cookie |
Marketing |
Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
tuuid_lu |
HTTP Cookie |
Marketing |
|
ndat |
HTTP Cookie |
Marketing |
Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. |
i |
HTTP Cookie |
Marketing |
Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. |
Subject-Id |
HTTP Cookie |
Marketing |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
KADUSERCOOKIE |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. |
KTPCACOOKIE |
HTTP Cookie |
Marketing |
Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. |
UID |
HTTP Cookie |
Marketing |
Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. |
UIDR |
HTTP Cookie |
Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. |
|
r1 |
HTTP Cookie |
Marketing |
Collects data related to the user's navigation visits to webpages in order to assess the efficacy of ads that are displayed on the website. |
u2 |
HTTP Cookie |
Marketing |
Collects data related to the user's navigation visits to webpages in order to assess the efficacy of ads that are displayed on the website. |
audience |
HTTP Cookie |
Marketing |
Used to determine whether the video-ads have been displayed correctly on the website - This is done to make video-ads more effective and ensure that the visitor is not shown the same ads more times than intended. The cookie also detects whether the visitor has any Do Not Track preferences. |
UID |
HTTP Cookie |
Marketing |
Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
uid-bp-# |
HTTP Cookie |
Marketing |
Used for targeted ads and to document the effectiveness of each ad. |
t_gid |
HTTP Cookie |
Marketing |
This cookie assigns a specific visitor ID, when the visitor interacts with ads or content from the website - this allows the website to target the visitor with similar ads or content. |
TapAd_3WAY_SYNCS |
HTTP Cookie |
Marketing |
Used for data-synchronization with advertisement networks. |
TapAd_DID |
HTTP Cookie |
Marketing |
Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. |
TapAd_TS |
HTTP Cookie |
Marketing |
Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. |
sync |
Pixel Tracker |
Marketing |
Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. |
_rxuuid |
HTTP Cookie |
Marketing |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. |
A3 |
HTTP Cookie |
Marketing |
Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
APID |
HTTP Cookie |
Marketing |
Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
APIDTS |
HTTP Cookie |
Marketing |
Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
VISITOR_INFO1_LIVE |
HTTP Cookie |
Marketing |
Tries to estimate the users' bandwidth on pages with integrated YouTube videos. |
YSC |
HTTP Cookie |
Marketing |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
yt.innertube::nextId |
HTML Local Storage |
Marketing |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
yt.innertube::requests |
HTML Local Storage |
Marketing |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
yt-remote-cast-installed |
HTML Local Storage |
Marketing |
Stores the user's video player preferences using embedded YouTube video |
yt-remote-connected-devices |
HTML Local Storage |
Marketing |
Stores the user's video player preferences using embedded YouTube video |
yt-remote-device-id |
HTML Local Storage |
Marketing |
Stores the user's video player preferences using embedded YouTube video |
yt-remote-fast-check-period |
HTML Local Storage |
Marketing |
Stores the user's video player preferences using embedded YouTube video |
yt-remote-session-app |
HTML Local Storage |
Marketing |
Stores the user's video player preferences using embedded YouTube video |
yt-remote-session-name |
HTML Local Storage |
Marketing |
Stores the user's video player preferences using embedded YouTube video |
zc |
HTTP Cookie |
Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. |
|
zsc |
HTTP Cookie |
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
|
ecd_mode |
HTML Local Storage |
Unclassified |
Editors Choice debate, keeps information that the moderator wants to permanently display editor options in GraphComment. |
Pixel Tracker |
From the Cookiebot scan report, this cookie is not used anymore. No action is needed. |