Privacy Policy

At Globber, we are committed to protecting the privacy and security of our customers and website users. If you have any questions about how we protect your privacy, please contact us at [email protected]. For our digital content and services, Globber acts as the data controller responsible for your personal information.

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and we will notify you of significant changes via email.

When Do We Collect Your Personal Information?

We collect personal data when you:

Visit our website
Place an order online or by phone
Purchase a product in-store
Use our services (e.g., workshops)
Engage with us on social media
Contact us via email or other channels
Enter a competition, participate in an event, or subscribe to our mailing list

What Personal Data Do We Collect and Why?

The types of data we collect may include:

Name, email address, phone number, and delivery address
Social media usernames (if interacting with us via social media)
Web usage data (e.g., IP address, geographic location, browser and operating system details, and website usage)

We collect this data to:

Process your orders and provide customer support
Improve your experience on our website
Provide relevant information and marketing (with your permission)

Cookies Policy

We use cookies on our site to enhance functionality and distinguish between users, improving their experience. By continuing to browse our website, you agree to our use of cookies.

A cookie is a small file stored on your device, containing letters and numbers. Cookies do not contain personal information that identifies you, and we do not use them to store sensitive data such as your name, address, or payment details.

You can block cookies by adjusting your browser settings. Every browser handle this differently, so check the help section of your browser for instructions.

We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information about how visitors use our website, which helps us improve its functionality. For more details, visit Google’s privacy policy here.

How Do We Share Your Personal Data?

We do not sell any of your personal information to third parties. We may share your data with trusted third-party service providers, such as:

Payment gateway providers (e.g., Paytabs)
Couriers and delivery partners
Marketing and email service providers (e.g., Shopify)
Analytics providers (e.g., Google Analytics)

We only share the necessary information with these companies to perform their services. We may also share data with law enforcement if required by law.

How Do We Secure Your Personal Data?

We take your data security seriously. Our website uses secure ‘https’ connections, and we work with third-party payment providers who meet PCI DSS security standards. We do not store your payment details. Access to your personal data is password-protected and restricted to authorized personnel.

Marketing Communications

With your permission, we may contact you via email with relevant marketing content. You can unsubscribe at any time by clicking the ‘unsubscribe’ link in any of our emails or by contacting us at [email protected]

Data Retention

We retain your personal data only for as long as necessary. If you subscribe to our mailing list, we will store your details until you choose to unsubscribe. Other data is retained as long as needed to fulfill services or for record-keeping purposes.

Questions or Complaints

If you have any questions or feedback about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us via:

Email: [email protected]
Phone: +971 4 345 1722
O. Box: 92699, Dubai, United Arab Emirates